We have a strong team to support you so that you can be fully satisfied with your fair participation. We handle all the big and small things which you do not want to be bothered with yourself - competently, efficiently and reliably. Leaving you to concentrate fully on your business. We look after stand construction, security, catering, advertising, stand personnel, media technology and lots more.
Please find the contact person in the respective order forms.
With our attractive on-site advertising options, you can draw attention to yourself directly on site: whether on the outdoor area - e.g. on the mega light boards - or directly in the exhibition halls via floor stickers, advertising media in the sanitary facilities and much more.
In our new online advertising shop within the closed exhibitor area, we offer you numerous advertising options. Browse through the different categories, place your desired advertising services in your enquiry basket and place your order - after a short check you will receive an order confirmation.
If you have any requests or enquiries before then, we will be happy to prepare an individual offer for you.
No, you order your desired number of exhibitor passes in the online shop and can download them directly after ordering or send them to your colleagues by e-mail.
We will send you the access data to the closed exhibitor area by e-mail. Similar to the parking ticket shop, you can order exhibitor passes for your stand personnel and invitation codes for your customers here.
Simply select the desired number. After ordering, you can personalise your exhibitor passes, download them or send them to your colleagues. Further orders are possible at any time.
Depending on the size of your stand, a contingent of free exhibitor season passes is available for you as the main exhibitor. The exact number will be displayed in the closed exhibitor area.
After the trade fair, you will be invoiced for the exhibitor passes that you have used to enter the fair and that exceed your free quota.
If you have not received or misplaced your access data, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
You can print out your exhibitor passes directly or send them to your colleagues by e-mail. You can order and print tickets at the Service Center in Hall 6. Here you will also receive a badge case with lanyard for your exhibitor pass.
Only the passes that have entered the fair will be charged. If your colleague does not enter, his exhibitor pass expires. You can order replacements at any time in the online shop - even during setup and running time - at the Service Center in Hall 6.
You can personalise the exhibitor passes at any time once you know what your staff are called.
The online shop is integrated into the closed exhibitor area. If you have not received or misplaced your access data, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
Cancellation is not necessary, as you can simply let expire passes that you do not need. Only the passes used to enter the fair will be charged.
You can change the name on your exhibitor pass or order a new one (at the Service Center in Hall 6). Please note, however, that the QR code for access remains the same in the event of a change. You cannot access the same QR code more than once at the same time.
Under your order overview you will find an Excel template titled "Download current orders (XLS)". Here you can copy in your stand personnel. Then use the "XLS/CSV Import" button to upload your saved template. You can then send or download the tickets collectively or individually.
Depending on the size of your stand, a contingent of free exhibitor season tickets is available to you as the main exhibitor. The exact number will be displayed in the GAB.
After the trade fair, you will be invoiced for the exhibitor passes that you have used to enter the fair and that exceed your free quota.
Exhibitor passes can be purchased there for € 20.50 each (incl. VAT) and exhibitor day passes can be purchased for € 7.50 (incl. VAT).
The number of your free exhibitor season tickets is displayed in the online shop in the closed exhibitor area.
If you have not yet entered the exhibition grounds with your pass, you can simply reprint it. If it has already been redeemed, we recommend that you have your exhibitor pass blocked in order to prevent misuse. In this case, please contact either our service team in the Service Center Mitte in Hall 6 or our hotline:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
You can print out your exhibitor pass again at the Service Center in Hall 6.
You will find a free, individual WiFi code on every exhibitor pass.
No, but at the Service Center you will receive an envelope including a lanyard for your exhibitor pass free of charge.
At the Service Center in Hall 6.
The online shop is open until the end of the event. You can therefore order additional passes at any time.
If you have any questions, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
If you have not used a badge, you do not need to do anything else. You will only be charged for exhibitor passes used for admission.
Exhibitor passes are not transferable. Please order additional passes via the online shop.
Exhibitor season tickets are valid for the entire duration of the event. You do not need your exhibitor pass to set up your stand.
No, you only need your exhibitor pass for the duration of the fair.
Your booth builder does not need an exhibitor pass to set up and dismantle your stand. He only needs a pass when he is working on your stand during the fair.
No, please use the parking ticket shop to order parking tickets. The parking ticket shop is also integrated into the closed exhibitor area.
You can also print out your exhibitor passes at the Service Center in Hall 6. To do this, you must log into the closed exhibitor area on site with your access data.
Each exhibitor pass contains a QR code with an individual access code, which is scanned on admission and then blocked to prevent misuse. This means that you cannot enter the fair simultaneously with more than one person with one ticket printed several times.
No. Exhibitor passes (season tickets or day tickets) entitle the holder to enter the hall one hour before the start of the fair so that final work can be carried out at the stand or a team meeting can take place. With a visitor ticket, access is only granted at the start of the fair at 10 a.m.
In the closed exhibitor area you can also order online codes to invite your customers.
The voucher codes can either be downloaded as an Excel file, sent directly to your customers by e-mail via the online shop or saved as a PDF and printed out. Your customers will then redeem the voucher codes in the online ticket shop for an admission ticket. The invitation code alone is not sufficient to gain access to the trade fair. It must be exchanged online for an admission ticket. Unfortunately, this is not possible on site.
After the fair, you will be invoiced for the invitation codes used to enter the fair.
If you have not received or misplaced your access data, please contact our support team:
Phone: +49 (0) 201 3101 1870
support@messe-essen-media.de
Each Invitation code cost € 6 incl. VAT.
No, after the fair you will only be charged for the redeemed invitation codes that were used to enter the fair. Nevertheless, we will show you the total price when you place your order.
The online shop will show you which invitation code was redeemed by whom. However, this does not apply to pre-printed vouchers for day tickets.
The voucher code will only be invoiced to you if it has been exchanged for a ticket and this ticket has been used to enter the fair.
Your customer can redeem the invitation code in the online ticket shop. Via e-mail dispatch in the closed exhibitor area, the ticket shop is linked directly at dispatch so that your customer can redeem the voucher code immediately.
No, invitation codes can only be redeemed in the online ticket shop.
Paper vouchers cannot be ordered anymore.
Yes, in the online shop you can see who redeemed your invitation codes and entered the trade fair.
You can download an Excel evaluation directly from the online shop that shows you who redeemed your invitation codes and if and when the codes were used to enter the trade fair.
The redeemed invitation codes will be invoiced to you together with the other services after the event.
Planen Sie Ihren Messebesuch!
